Privacy Policy

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A Different Lens cares about your privacy. For this reason, we collect and use personal information only as needed to deliver our products, services, websites and mobile applications, and to communicate with you about the same, or as you have requested (collectively, our “Services”). Your personal information includes information such as:

• Name
• Address
• Telephone  number
• Email  address
• Billing and payment information
• Other data collected that could directly or indirectly identify you.

Our Privacy Policy not only explains how and why we use your personal information that we collect, but also how you can access, update or otherwise take control of your personal information. 

Please read the policy carefully and contact info@adifferentlens with any questions or concerns about our privacy practices.

Who we are?

A Different Lens Executive Coaching and Professional Skills Development

Contact info@adifferentlens.co.uk

This privacy notice explains how and why A Different Lens (also referred to as “we”, “our” and “us”) uses personal data about individual users of our website www.adifferentlens.co.uk (the ‘Website’) and those that access our services.

Our company website is hosted on the GoDaddy.com platform. GoDaddy.com provides us with the online platform that allows us to sell our products and services to you. 

Below we've set out information and rules which define what information we keep, and choices you have to access, update, delete, and control it.

What information we collect, how we collect it, and why

Much of what you likely consider personal information is collected directly from you when you:

1. Book a chemistry meeting or create a request for Services (including name, email      address and phone number);
2. Complete an agreement for services provided 
3. Participate in profiling, assessments, interviews, contests and surveys, or otherwise      participate in activities we promote that might require information about you.

How we utilise information

We strongly believe in both minimising the data we collect and limiting its use and purpose to only that (1) for which we have been given permission, (2) as necessary to deliver the Services you purchase or interact with, or (3) as we might be required or permitted for legal compliance or other lawful purposes:

Sharing with trusted third parties 

We may share your personal information with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third-party service providers as necessary for them to perform services on our behalf, such as:

• Processing  credit card payments
• Serving advertisements
• Conducting contests or surveys
• Performing  analysis of our Services and customers demographics
• Communicating with you, such as by way email or survey delivery
• Customer relationship management
• Security, risk management and compliance
• Recruiting support and related services.

These third parties (and any subcontractors they may be permitted to use) have agreed not to share, use or retain your personal information for any purpose other than as necessary for the provision of Services.

Communicating with you

We may contact you directly or through a third-party service provider regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service-related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:

• Email
• Text (SMS) messages
• Telephone calls
• Messenger applications (e.g. WhatsApp, etc.)

If you believe that anyone has provided us with your personal information and you would like to request that it be removed from our database, please contact us at info@adifferentlens.co.uk

Compliance with legal, regulatory and law enforcement requests

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.

How we secure, store and retain your data

We follow generally accepted standards to store and protect the personal information we collect, both during transmission and once received and stored, including utilisation of encryption where appropriate.

We retain personal information only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:

• mandated by law, contract or similar obligations applicable to our business operations.
• for preserving, resolving, defending or enforcing our legal/contractual      rights; or
• needed to maintain adequate and accurate business and financial records.

If you have any questions about the security or retention of your personal information, you can contact us at info@adifferentlens.co.uk 

The information contained in this website is for general information purposes only. The information is provided by A Different Lens and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, A Different Lens takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.